Biscuit porcelain vase, model 0273, by Manfred Frey for AK Kaiser

Shipping

Shipping is subject to a fee and charges vary depending on the destination country and type of parcel. Please check the table below for detailed costs.

We ship free of charge from an order value of € 50,- within Austria and to Germany for parcels in the normal category (small goods such as glasses, bowls, vases etc. up to a value of € 500,-)

Your vintage treasure will arrive within 3-5 working days within Austria and 5-8 working days within Germany. The delivery time within the EU is 8-10 working days.

Delivery by a courier takes an average of 2-5 weeks.

Unfortunately, it is not possible to send large items of furniture and lamps to the UK, Malta and Cyprus.

Shipping charges according to destination country and parcel type:

Shipping fees by destination country and package type:

Self Pickup

If shipping by post is too unecological for you or you live just around the corner, you can of course also pick up your order from us in person! Please make an appointment with us. Simply write us an email .

Returns

You can return your vintage treasure to us within 14 days of delivery. Here's how it works:

1. Pack the items carefully to avoid transport damage. The items should not show any additional signs of use, e.g. dirt, scratches, etc. Any existing signs of use are always listed in detail in the product description.
2. Please write us a short e-mail with the key details (name, order number and reason for return) of your order. We will then send you a return label immediately.
3. Please note that the costs for the return shipment are borne by the customer. These correspond to the shipping costs according to the table above. This amount will be deducted from the amount we refund to you.

s soon as we have received the return undamaged, we will refund you the purchase value minus the fee for the return shipment. Please note that it may take a few days for the amount to reach you.

For online orders, consumers generally have a 14-day right of withdrawal.

If you wish to exercise your right of withdrawal, you can use our withdrawal function or contact us at hello@tandlas.com.

You are responsible for the direct costs of returning the goods. For furniture and other goods that, due to their nature, cannot normally be returned by post, you can find the specific return costs by delivery country and size category under Shipping & Delivery.

Please contact us before returning larger or particularly delicate items so that we can coordinate the return transport with you.

For more information about your right of withdrawal, see Withdrawal & Returns.